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" help desk services should offer available, prompt, understandable, and professional phone support to customers "
Help Desk

 

 

 

 

Overview

Having a reliable friend to call in times of distress is a highly valuable asset. SCD Help Desk services seeks to model itself after this relationship. We believe customer support and help desk services should offer available, prompt, understandable, and professional phone support to customers. When you call SCD Help Desk, you will speak to a real person, whom you can understand clearly, and never be put through a maze of automated messages. Just like a good friend, we're there when you need us.

 

availability

Our office hours in which you can speak to our friendly and professional IT personnel are 8:30am to 5:00pm. During off hours we monitor our voice mail service and respond quickly to messages left. Our Help Desk number is  410-290-0875 , so feel free to give us a call and we can get you set up in no time. We also provide the ability to submit a Help Desk ticket online as an alternative method of communication. Please make use of our contact form and indicate "Help Desk" as the focus of your submission.

 

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