410.290.1591 (Office).

(855) 710-3723 (Toll Free)

410.290.0875 (Helpdesk)

410.290.1908 (Fax)

7161 Columbia Gateway Drive, Suite C
Columbia, MD 21046

(410) 290-1591
IT Helpdesk Support

Outsourced IT Support Services

NOT just your “tech-on-the-spot.” SCDIT is your one-stop for comprehensive IT solutions, delivered by expert IT professionals. Our Technicians are trained to look at the unique needs of each Customer and implement solutions that meet both present and future needs. SCDIT stands separate from other outsourced IT providers with our unique ability to show how technology can assist you in growing your business. Our focus is your technology, so that you can focus on leading your organization forward.

Some of the companies we work with:

  • Non-Profits Organizations
  • Small Businesses
  • Bio-Medical / Scientific Community
  • Retail Businesses
  • Federal IT Companies
  • Luxury Property Communities
  • Construction Companies
  • Lawyers
  • Churches
  • Car Dealers
  • Dentist
  • Learning and Child Care Services
  • Financial Organizations

Computer Systems Administration • Help Desk • Outsourced IT Support

Is there an environment where outsourcing your IT support does not make sense? After more than two decades, we have not found one yet. SCDIT is an expert at understanding the needs of our customers and tailoring a solution from concept to eventual long-term legacy support.

SCDIT provides expert professional services to include:

  • Local Area Network setup / maintenance
  • Server setup / configuration
  • Software setup / configuration (i.e. Exchange, SQL and IIS)
  • Desktop workstation configuration / maintenance
  • Hardware support for all major manufacturers

SCDIT partners with all major hardware manufacturers and software providers.

Systems Engineering, Procurement and Documentation

Whether designing a new environment or documenting an existing footprint, SCDIT provides enterprise-level engineering and design services to include:

  • Facilities planning
  • Business continuity planning
  • Disaster recovery
  • Relocation planning and execution.
  • Architecture & System Analysis
  • System Design & Implementation
  • Configuration Management
  • Testing
  • Documentation
  • Training

Software Development and Database Administration

Relying on 20 years of experience in developing innovative software solutions, SCDIT has learned the how Industry does business which gives us a keen ability to drive down the costs and engineer a solution that works for your needs. Some our capabilities are listed below:

  • Custom software development and COTS integration
  • Database design and managements
  • Data warehouse/data mining
  • VLDB implementation and support
  • Multimedia systems
  • ETL in heterogeneous data environments
  • Build vs. Buy decision support
  • Web-Enabled Content Management Systems
  • Best practice implementations
  • Legacy systems conversions

Cyber Security • Networks

SCDIT offers a full range of cyber security services tailored to your organization's technical, compliance, and budget requirements. Our services optimize cyber resource management and empower decision makers through superior intelligence on relevant threats, your security posture, and incidents on your systems. Whether you are just starting your cyber program or need an independent evaluation, SCDIT will help your organization meet all your cyber security goals..

Our cyber services include:

  • Strategic Security Planning
  • Policy Development and Review
  • Regulatory and Insurance Compliance
  • Trusted, Comprehensive, Independent Analysis
  • Risk Analysis
  • Network Analysis
  • Computer Network Defense (CND)
  • Security Operations
  • Vulnerability Assessments
  • Information Security
  • Network Security Assessments
  • Multi-factor authentication
  • Ransomware prevention
  • End Point Detection
  • Employee Training

IT Service Plans

When it comes to supporting networks, one size does not fit all. SCDIT has developed best practices from years of experience that will reduce your IT costs. SCDIT performs a personalized network evaluation and provides a written proposal suggesting a starting point for our current Service Plans..

Remote User Support • Remote Computer Support

SCD screenconnect graphic

Remote support is an option for those who do not need onsite technical support or need immediate assistance. SCDIT has a 24/7 live help desk using remote management tools to access your system when needed.

SCDIT Can Augment Your Staff

SCD Information Technology to be your exclusive service provider or augment your current staff.

Cloud • Off-Premise Services

SCDIT is partnered with many industry-leading cloud and hosted service providers.  With partners like Microsoft and Amazon Web Services (AWS), we are ready to assist with your migration to the Cloud. Our Clients benefit from hybrid solutions combining Office 365, Hosted Exchange, Azure, centralized Spam Filtering, feature rich VOIP telephone service, and automated off-site Backup Storage solutions.

Housing Management Services

We have long-term partnerships with several housing / property management companies. Many new Multi-Dwelling Unit (MDU) projects are incorporating information technologies such as WIFI, distributed audio, distributed video, and security systems. Many of these systems can be remotely monitored and administrated making these services cost effective.

Data Protection • Disaster Recovery

disaster recovery

Data is your most valuable asset. SCDIT’s extensive experience drives our solutioning. Every solution contains appropriate levels of data protection.  Our ultimate goal is to ensure that the solution we provide guarantees a stable platform. If the unfortunate happens, SCDIT is confident that your data can be restored successfully and quickly.